Refund policy
Refund Policy
Order Issues & After-Sales Support
We are committed to providing high-quality products and a smooth shopping experience.
If you have any concerns about your order, please contact us — we’re always happy to help and find a suitable solution.
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Returns
Due to the nature of our products and international shipping, we do not accept returns for non-quality-related reasons once an order has been delivered.
Please make sure to carefully review the product details, specifications, and shipping information before placing your order.
However, if there is an issue with the product, we will take responsibility and assist you accordingly.
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Eligible Cases for Refund or Replacement
You may be eligible for a refund or replacement in the following situations:
• The item arrives damaged during shipping
• The item is defective or not functioning as intended
• You received the wrong item
To help us resolve the issue quickly, please contact us within 7 days of delivery and provide:
• Your order number
• Clear photos or videos showing the issue
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Refunds & Solutions
Depending on the situation, we may offer one of the following solutions:
• Replacement of the damaged or defective part/product
• Partial refund
• Full refund (for confirmed quality issues)
Approved refunds will be issued to the original payment method within 7–10 business days.
Please note that shipping costs are non-refundable.
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Non-Refundable Situations
Refunds or returns will not be accepted in the following cases:
• Change of mind after delivery
• Incorrect expectations due to not reviewing product details
• Normal wear and tear or damage caused by improper use
• Custom-made, special-order, or discounted items
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Contact Us
If you have any questions or need assistance, please feel free to contact us:
📩 Email: support@blazefor.com
We value every customer and will do our best to resolve any issues fairly and reasonably.
